EctoHR | Your Human Resource Outsourcing Firm

EctoHR, Inc is a full-service human resource outsourcing and consulting firm, founded in 2005 to assist small to medium-sized businesses with every aspect of employee-related management and administration. Our goal is to maximize performance while minimizing your business's liability and improving the experience for your most important resource - your employees.

The EctoHR approach utilizes a dedicated director

to actively manage each client relationship. Other team members are often utilized in order to address specific HR challenges or to draw on certain industry specializations. From core compliance tasks to training and development of employees, our clients rely on us to help them make effective personnel decisions, maintain compliance, control costs and ensure employee satisfaction.

Every business has its own unique culture. EctoHR strives to adapt to each client by drawing in their values and traditions. When we work for you, your culture becomes our culture. You can be confident knowing we have your company culture in mind as we support your HR-related objectives.

It is our mission to help you accomplish your mission.

Professional Development StatementEctoHR employees devote at least 30 hours of their time advancing their knowledge through formal training and related activities. In 2012 alone, the EctoHR team personally invested over 500 hours in formal training and development programs, with the ongoing goal of becoming an elite HR group.

Corporate Social Responsibility StatementEctoHR, Inc. is committed to giving back to the communities in which we live and work. We strive to be an effective corporate citizen by encouraging volunteerism and financial giving by the Company and its employees. As a matter of Company policy, employees are encouraged to devote 5% of their work time to non-profit activities of their choosing.

Steve Williams – President

Steve has worked in the human resource field for the past 14 years, since graduating from the University of Michigan with a degree in Economics. Steve's experience includes all aspects of the hiring and employment process, with a specific history of success finding employees that match the culture and mission of his clients. Acting as a true business partner, Steve maintains focus on achieving the operational and financial goals of the company. Steve also oversees the creation of employment-related policies and procedures designed to minimize client liability and has protected numerous businesses during terminations and/or Reductions-In-Force.

Prior to founding EctoHR in December of 2005, Steve was the Director of Customer Service for a national Professional Employment Organization, in addition to holding positions with a payroll firm and an HR-related software Company. Steve has previously served on the MISHRM state council and has served a term as the President of the Livingston Area Human Resource Association. He holds the Senior Professional in Human Resources (SPHR) certification and earns an average of over 30 continuing education credits annually.

TIM Williams – Senior Client Consultant and Corporate Attorney

During his time with large employers, including positions as the VP of HR for RL Polk and Owens-Illinois, Tim learned the importance of human resource planning, sound employment policies, compensation plans, and general workforce management. Tim has expertise in employee separations and defending employee wrongful discharge and discrimination claims. Tim's entire focus is on protecting the financial and personal interests of businesses and business owners. Tim provides EctoHR with the wisdom that comes with more than 30 years in successful businesses as well as its legal support, including contract interpretation, financial management, and business direction.

CHRISTY CONN – Director of HR

Christy’s experience includes 10 years of managing the HR functions of multiple locations with large groups of staff in customer-facing positions. Christy’s primary focus is on employee relations, staffing challenges and solutions, performance management and workplace investigations. Additional areas of expertise for Christy include FMLA, ADAA, COBRA, ADEA and nearly every other HR related acronym our clients encounter. Christy has led large teams through culture changes when mergers and acquisitions occur and communicates effectively in front of large groups, regardless of the sensitivity of the topic at hand. In 2003, Christy received her Bachelor’s of Business Administration in Human Resources from Western Michigan University and the Lee Honors College. She currently serves as the President of the Livingston Area Human Resource Association Board and is a member of the Society of Human Resource Management as well as 100 Women Who Care About Livingston County.

Unlike other companies, EctoHR is neither temp agency nor headhunter. We recruit directly on behalf of our clients as if we are part of their internal organization. EctoHR assesses each client's individual needs and creates a customized recruiting plan to meet their requirements. One of our key strengths is the ability to match required skills and abilities with a culture fit, all within the constraints of the budgeted compensation range.

EctoHR provides recruiting services on an hourly fee basis, with a project-based cap, so you know you will never exceed your recruiting budget. Typical industry charges are 20-30% of first year salary, with the contingency fee model leading to recruiters pushing sub-par candidates onto their “clients” just to generate a fee! EctoHR's average fee across all positions is just over 10%. And with our pricing structure, we're not motivated to put just any warm body in a seat to earn our fee. Additionally, we never recruit for competing businesses at the same time. This means that a client like The Buckley Jolley Real Estate Team never has to worry about EctoHR hiring for one of its competitors in Livingston County.

TO FIND OUT HOW TO GAIN THE RECRUITING EDGE OVER YOUR COMPETITORS, CALL US AT 810.534.0170.

With core competencies in recruiting sales, customer service, construction, operations, and jack of all trade positions, EctoHR helps high-growth companies hire for a variety of positions.

Businesses of all sizes benefit from an outside perspective on their practices, especially when it comes to the management of their employees. Combining a compliance checklist with over 100 different areas of review and key performance and management indicators, EctoHR brings best practice benchmarking to its clients.

Our packages include onsite reviews of your facility and employee documents, as well as meetings with your HR and hiring managers. All HR audit work is completed by a team of experienced HR professionals with a current client base of over 75 companies against which to assess your HR practices.

Depending on the size of your business and the industry, you may be facing a full blown compliance nightmare. Even for smaller employers, the laws and potential risks increase almost daily. Our HR audits are designed specifically to highlight and remedy immediate exposures.

SOME KEY AREAS COVERED IN AN ECTOHR AUDIT INCLUDE:

Basic/Core Compliance such as required postings, personnel files, and employment documents.
Employee Relations including complaints, disciplinary action histories, and investigations.
Benefits Strategy: a focus on effectiveness, contributions and deductions, utilization, costs, and compliance.
Employment Policies: in-depth review of handbooks, compensation agreements, applications, pre-employment screening, and other documents.
Payroll and compensation: identifying FLSA classification issues, wage and hour concerns, and more.
Safety and Risk Management including emphasis on Workers Compensation costs, classifications and injury histories.
Organizational Structure and staffing review to create a future road map.

Despite efforts to recruit talented and experienced people from competitors or related industries and fields, the reality is that the most significant return on investment comes from resources focused on training and developing the team already in place.

According to a 2012 report published in the Harvard Business Review, young managers responding to a survey indicated that training and development rated as a 4.5 on a 5 point scale, with 5 being most important as it relates to the support they receive from the company. Conversely, when asked to rate their employers’ delivery of training and development, responses averaged under 3.0 on a 5.0 scale. This study alone shows the gap between employee expectations and employer delivery. The impact of the training and development gap goes beyond just developing the skills and abilities of the team. It permeates into corporate culture, leading to failed retention with the highest potential employees.

ECTOHR WORKS WITH BOTH ITS CLIENTS AND THEIR EMPLOYEES TO

develop Training and Development plans that align with corporate culture and goals. From setting budgets to delivering training modules directly and recommending experts in specific areas, our team is focused on developing your team.

In 2012, the EctoHR team personally invested over 500 hours in formal training and development programs, with the ongoing goal of becoming an elite HR group.

The world of complex and continuously changing employment laws can often leave you feeling overwhelmed. Let EctoHR, Inc. develop or review your company's policies to maximize employee performance and ensure compliance with the law.

Whether you need an employee handbook created from scratch, a non-disclosure/non-solicitation agreement drafted or a complete review of your current policies to ensure compliance and effectiveness, EctoHR provides prompt compliance support and policy development services based on experience in reviewing and amending policies for hundreds of businesses in a variety of industries.

TO LEARN HOW ECTOHR'S COMPLIANCE SUPPORT AND POLICY DEVELOPMENT SERVICES CAN PROTECT AND ADVANCE YOUR BUSINESS, CALL US AT 810.534.0170.

EctoHR specializes in the background screening of potential new hires. Whether it's a simple criminal history check or a complete review of employment, education, and reference checking, EctoHR has the experience and systems to provide you with the records you need to make an informed decision. Our pre-employment screening packages can be tailored to any industry, from the medical field to manufacturing to real estate firms and retail outlets. EctoHR can make a difference during your next hire.

As the employment market and economy changed in recent years, job seekers showed more dishonesty than ever before. While the increase in concerning credit reports was to be expected, the volume of misleading resumes and applications caught our clients by surprise. Across all positions, EctoHR finds a criminal, employment or education discrepancy on 8.5% of all background checks.

TO RECEIVE A COMPLIMENTARY BACKGROUND CHECK ON

the next person you choose to hire, call 810.534.0170 and one of our HR Specialists will assist you. We believe so strongly in the importance of background checks that we are willing to give one away. With no pushy sales people to bombard you, this truly is a no-obligation offer.

There are two groups of employees - those on the way in and those on the way out - that pose the most significant risk to your business without providing much upside. The alphabet soup of potential claims includes EEO, ADA, FMLA, ADEA, DOL and many more, all of which create a complex web of concerns.

EctoHR places special emphasis on the handling of terminations and communication with former employees. Business needs and conditions may call for a reduction in force, but when handled improperly, companies face substantial liability. Using consistent processes and effective communication after the termination reduces the exposure for you and your company.

Regardless of the actual cause, any former employee may feel wrongly terminated when faced with such a significant event. When an employer considers legal fees and potential court awards in the hundreds of thousands of dollars, there is little doubt that using EctoHR's termination consulting is sound business strategy.

Do you need assistance with offer letters, compensation plans, or interview guidelines for

managers that handle your hiring? Or do you have a potentially difficult termination that requires consideration, severance, and a separation agreement? To learn how EctoHR's hiring and termination consulting services can protect and advance your business, call us at 810.534.0170

When a company has employees ranging from general laborers to highly specialized engineers, it requires dynamic human resources support. Factor in fluctuating market demands, rapidly changing technology and compliance requirements expanding by the day, and you have an industry that demands proven HR practices. This is the current state of the construction industry.

Since its inception, EctoHR has focused on the construction industry because it continues to be an employee-centric field. Employers compete heavily with one another for the top talent, always looking to recruit someone with proven experience in a given specialty, established business contacts or cutting-edge technology or market knowledge.

EctoHR partners with construction companies on a variety of HR functions including compliance-based audits and services, risk management consulting and the recruiting of top talent in the field. All of our services are designed to allow our clients to focus on their primary goal - safely completing projects on time and on budget.

Our current client list includes companies working on projects across the United States and in a variety of specialties. Whether exclusively self-performing trade work or providing GC and CM services to various owners, construction industry clients can count on us to speak their language and know their business. EctoHR is committed to being the lead HR resource in the construction industry.

As the construction industry continues to change, EctoHR will expand its partnerships with proactive companies, helping strengthen their core product - their people.

The multi-dimensional nature of the manufacturing industry requires a system and efficiency based approach. Without such an approach, challenges like market fluctuations, advancements in technology and changes in compliance requirements can result in waste and inefficiency. Success in manufacturing requires a workforce with the common goal of continuous improvement as it relates to quality, safety, production and innovation. EctoHR also focuses on continuous improvement to ensure its client service and value proposition continue to meet the needs of a changing industry like manufacturing.

Striving for continuous improvement is no simple task. In order to achieve this, EctoHR has adopted Lean principles into its own organization and processes. Internally, our team focuses on efficiency in everything we do. Processes that do not provide our customers with value are eliminated and those that do are constantly being evaluated for improvement. Everything from our electronic filing system to our communication philosophy is built on these principles.

EctoHR works with manufacturing companies on a range of HR processes, includingworkforce recruiting and development,compliance support and audits, policy development and risk and termination consulting. Each service is tailored to the client - with continuous improvement in mind.

EctoHR’s Lean mentality allows our clients to focus on

their own efficiencies. As the manufacturing industry evolves, we help you and your team to efficiently evolve with it.

Within technical sales and service–focused organizations, staff performance drives the success of the company, including dictating the flow of income for the entire company. At EctoHR, we know that hiring the right sales person does not mean finding someone who just talks a good game and interviews well. It requires finding ethical and driven performers that consult with clients and partners, understand the technical jargon of your industry and remain focused on building and sustaining relationships that will impact your bottom line. Given the 24/7 demands and the sheer volume of activity that is required, effective communication continues to be the primary differentiator. These are only a few of theitems for which candidates are screened. We also take into account candidate experience and personality and sales acumen, making sure they align with your needs. As employers already know, these qualities are not easily found on the job boards or in the unemployment line.

More so than any position, EctoHR’s screening process proves its value in the recruiting of sales people. The process includes assessments of communication, formal and proven candidate profile tools, thorough reference checking, and real world interview techniques to mirror the hurdles your sales team faces every day.

Another inherent value-added service that EctoHR offers is our ability to advise our clients on fair and attractive compensation packages. By having a pulse on local market conditions and industry drivers, we take a lot of the guesswork out of presenting a desirable candidate with a competitive offer. We know that hiring is a significant investment but hiring the right employee allows you to generate a bigger return on your investment with a shorter ramp-up time to enjoy the returns.

According to Hire Right, a firm that specializes in employee background checks, 80% of all resumes are misleading. Resume review (sourcing strictly from job boards) is the least reliable method of screening for quality candidates.

With high growth and changing client demands being enough of a challenge, Josh Bopp, the President of Scottsdale-based focusIT, Inc., did not want to worry about HR compliance and administration. As a successful small business, focusIT needed to maintain its identity as an "employer of choice" so that its productive and reliable team would continue to be just that...productive and reliable. Josh specifically wanted to maintain a nearly 100% remote-office setup while building a true team approach to serving the client base of over 500 companies and 10,000 end-users. As Josh researched HR outsourcing firms in 2006, he learned that EctoHR had a proven history of working with remote-office or multi-location businesses and could alleviate nearly all of his HR-related tasks.

Fast forward to now - focusIT has expanded its services to clients, diversified the industries it serves, and employs 14 technicians with various skill sets. Josh relies on EctoHR to process payroll, administer benefit packages, track employee productivity and reporting, assist with performance reviews, and support recruiting efforts. EctoHR interfaces directly with focusIT's accounting firm, insurance agencies and carriers, and has become an integral part of the focusIT staff. To learn more about focusIT and its solutions, visit www.focusitinc.com.

“EctoHR allows me to concentrate on growing my business vs. managing the mundane details surrounding our HR needs. They are an invaluable part of our organization and have been one of the reasons why we’ve been able to grow our business during a recession.

-Josh Bopp, focusIT, Inc.

Built on the foundation of safety, quality and demanding work, Augusta Tower Technologies, Inc. has steadily climbed to new heights in its 5 years.

Ryan Mason, the President of ATTI, researched multiple industries and businesses before settling on the exploding area of cell phone technology construction services. As an entrepreneur and a natural tradesman, Ryan knew that ATTI’s success would hinge on building a productive and safe team. Additionally, the ATTI management team must maintain constant focus on risk management as they grow their business in one of the most challenging niche markets there is.

As ATTI established its internal support/office team, EctoHR supported the recruiting of office personnel and the transition of duties from our team to the ATTI staff. Additionally, our team communicates and interfaces directly with ATTI’s other business partners, including their CPA, Property and Casualty agency and carriers, and other valuable business partners.
To learn more about Augusta Tower Technologies and its solutions,visit www.augusta-tower.com.

“The EctoHR staff has been invaluable as we maneuver through the challenges that come with this industry. With ATTI having staff working across the country, we have had to really consider our policies as it relates to driving company vehicles, per diem expenses, appropriate time-keeping systems, and more. The challenges never seem to end!”

-Ryan Mason, Augusta Tower Technologies, Inc.

When Karen and Todd, the founders of The Buckley Jolley Real Estate Team, were ready to add the next superstars to their roster, they turned to EctoHR...

If you are helping nearly 200 families per year buy or sell a home, spending time reviewing resumes and phone screening applicants is not a profitable use of time. In September 2009, Todd and Karen asked EctoHR to find and pre-screen the best potential candidates for their team. Their goal was to add two Buyer Specialists to their staff while maintaining the client satisfaction that has made them Livingston County’s #1 Real Estate group. With a firm grasp of the mission and culture of The Buckley Jolley Real Estate Team, EctoHR sourced and screened over 100 candidates within four weeks of being put on the case. Out of the 100 applicants, 5 were chosen for in person interviews. By following a proven process to ensure that applicants had the work ethic and follow up skills required to be successful in sales, EctoHR helped The Buckley Jolley Real Estate Team find the first new addition by October 12th and two more in the following months. Seeing their growth continued, Todd and Karen have since added 3 new real estate agents and two customer service reps to their team using EctoHR services.

Key Differentiators between EctoHR and traditional recruiting firms: EctoHR provides recruiting services on an hourly fee basis, with a project-based cap, so you know you will never exceed your recruiting budget. Typical industry charges are 20-30% of first year salary, which range from $7,500 to $20,000 per hire! Our average fee across all positions is less than $4,000, including the required background checks. And with our pricing structure, we are not motivated to put just any warm body in a seat to earn our fee. Additionally, we never recruit for competing businesses at the same time. This means that The Buckley Jolley Real Estate Team never has to worry about EctoHR hiring for one of its competitors in Livingston County.

With core competencies in recruiting sales, customer service, finance and accounting, and jack of all trade positions, EctoHR helps high-growth companies hire for a variety of positions. To find out how to gain the recruiting edge over your competitors, call us at 810.534.0170. To learn more about The Buckley Jolley Real Estate Team and its solutions, visit www.buckleyjolley.com.

“Steve and his team found the right candidates for our team so we could focus on the needs of our clients. EctoHR has become our HR department and solution for the hiring process.”

-Todd Buckley, The Buckley Jolley Real Estate Team

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