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Understanding what motivates employees is essential to a positive, productive workplace. When people are affirmed in a way that is satisfying for them, they typically have better quality output and a greater sense of loyalty, both at work and elsewhere.
As explained in “The Five Languages of Appreciation in the Workplace” by Gary Chapman and Paul White, there are five languages of appreciation in the workplace: Words of Affirmation, Quality Time, Acts of Service, Tangible Gifts, and Physical Touch. While each type of appreciation has a variety of expressions, the basic tenets of each, along with some examples, are listed below:
Often times, people choose to show appreciation, either to their supervisor, direct reports or co-workers, in a way that they like receiving appreciation. While logic understands this, it is not always the way appreciation works. For example, a boss may be generous with gifts of free lunch and coffee, but all his employee actually wants is ten minutes of his undivided attention for a quality conversation. For an employee who values quality time, all the free coffee in the world would not replace the chance to connect in meaningful dialogue. Conversely, another employee may feel most appreciated when given all the java he or she could ever want!
When appreciation is shown in a way that the recipient truly values, employee engagement, retention, and morale – to name a few – are higher.
To learn more about how appreciation can be shown at work, please contact us at firstname.lastname@example.org or 810-534-0170.